Welcome

Welcome to Sproutling, where each tiny nibble leads to wholesome and healthy growth. As a parent, we know you want mealtimes to be both enjoyable and nourishing and that’s why we have developed a line of natural, pure baby foods that are freeze-dried to preserve all the goodness. Sprouty, our entertaining mascot is ready to make meals a fun experience for your baby by transforming every new taste into an adventure. We are here to nurture your tiny sprout’s journey every step of the way, using only natural ingredients and no added sugar, salt or preservatives.

Sproutling: Where Growth Begins

Vaishnavi Bhawan, 57 Ext, Karan Nagar, Jammu, Jammu and Kashmir 180001 Monday to Friday: 9am to 8pm [email protected]
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  /  Refund and Return Policy

Thank you for choosing Sproutling! We strive to provide the highest quality freeze-dried food products for your little ones. Your satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help. Please read our refund policy carefully.

1. Eligibility for Refunds and Returns

Due to the nature of our products as consumable infant foods, we are only able to accept returns and process refunds under the following conditions:

  • Damaged or Defective Products: If you receive an item that is damaged or defective upon delivery, please notify us within 7 days of receiving the product. We will arrange for a replacement or issue a refund.
  • Incorrect Item Shipped: If you received the wrong item, we apologize for the inconvenience. Please contact us within 7 days, and we will arrange for an exchange or issue a refund.

Please Note: Due to health and safety concerns, we are unable to accept returns for products that have been opened, used, or tampered with.

2. Non-Refundable Items

Certain items are non-refundable, including:

  • Products purchased more than 7 days after delivery.
  • Products that have been opened, used, or tampered with.
  • Items marked as “final sale” or “non-returnable.”

3. How to Request a Refund or Replacement

To initiate a refund or replacement, please follow these steps:

  1. Contact Us: Contact our customer service team at [email protected] with your order number and a description of the issue. Including a photo or video of the damaged or defective product will help us process your request more efficiently.
  2. Processing Your Request: Once we receive your request, we will review the details and, if eligible, arrange for a return shipping label or a replacement at no additional cost.
  3. Refund Method: Refunds will be issued to the original payment method used during the purchase. Please allow up to 7–10 business days for the refund to reflect in your account, depending on your bank or payment provider.

4. Refund Processing Time

After your request is approved, your refund will be processed, and a credit will automatically be applied to your original payment method. Refunds may take up to 10 business days to appear on your statement, depending on your financial institution.

5. Exchanges

If you wish to exchange an item, please contact us within 7 days of receiving your order. We only replace items if they are defective, damaged, or sent in error.

6. Contact Us

For any questions about our refund policy or if you need assistance with a recent order, please contact us at:

Sproutling by Fitness with Nidhi
Email: [email protected]
Phone: +91-9055566600
Address: Vaishnavi Bhawan

57 ext. Karan Nagar, Jammu (J&K)- 180005